quick faq
Guaranteed check-in time is 2 PM. Should you arrive earlier, please contact us and we can look for early check-in options or we will happily store your luggage.
Check out is at 12 AM. If you would like to arrange a late check out, we will gladly arrange at a charge based on availability.
Yes, we are absolutely family-friendly! We have many room types for the whole family to enjoy.
Yes, we love pets! The accommodation fee is 10 EUR per animal per day and we allow a maximum of 2 pets (dogs or cats) per room.
We can accommodate early check-in or late check-out for a fee and based on availability. Please contact reception with your request/s.
No, we do not have any rooms with a balcony.
Yes. You can send packages (max. 2) a few days prior to your arrival. These packages will be given upon arrival or delivered to your room.
Cancellations must be received 24 hrs prior to arrival, to avoid penalty of 1 night's room and tax for refundable reservations. Cancellation is not possible for non-refundable reservations.
The minimum age requirement for check-in is 18. All our guests need a valid photo ID with proof of age and a valid credit card.
Yes, our 24hr concierge may arrange a private car, at charge, on your behalf. Please, contact us to arrange transportation.
We have both smoking and non smoking rooms.
Our reception team is committed to making your experience one of a kind. Please email antalya-info@themarmarahotels.com with any requests you may have.
Yes, we have irons and ironing boards and will put your room on request.
Yes, all rooms have electric tea and coffee kettles with complimentary tea and coffee set up.
Yes, all our towels are 100% cotton.
Yes, we provide full-service housekeeping services.
We have dry cleaning and laundry services.
We offer shampoo, conditioner, body wash and moisturizer and soaps.
We have rooms with bathtubs. Please note all requests are subject to request and cannot be guaranteed.
Some rooms have twin beds and some rooms have king size beds.
We have sofa bed in our rooms.
We do have cribs available upon request.
Yes, we have connecting rooms.
Yes, we have two handicapped rooms.
We enforce the maximum occupancy limits for all room types.
We do not allow parties in the guest rooms. For your party requests please contact our sales team.
Breakfast operation hours are from 07:00 AM to 10:30 AM every day.
Dinner operation hours are from 7 PM to 9:30 PM every day.Our room service is available for 24 hours.
Tuti Lounge & Bar is open for 24 hours.
Yes, we do have our own specialty cocktails.
Please contact antalya-info@themarmarahotels.com for any inquiries on renting the space.
The Wellness Center is open from 8 AM – 10 PM every day.
Yes, our gym is open from 9 AM – 10 PM every day.
There is a lifeguard on duty at all times.
The Wellness Center is exclusive for hotel guests only and members only. For more information regarding membership, you may contact guest services.
By appointment only.
We offer a variety of treatments. Please contact antalya-info@themarmarahotels.com to discuss options and pricing.
Yes, we do offer couples massages.
Yes, the Hammam is unisex.
Yes, the Wellness Center has locker rooms.
We will provide a lock for your use.